Once in a blue moon

Writing from SFO, Gate 73 for my twice delayed flight to LAX…
I have something nice to say about UAL, so you’d better read up! It dun happen very often…
Although UAL deserves its horrible reputation for putting the union before the customers and company, sometimes they get it right.
UA has a service called Easy Update. It will shoot an SMS to your mobile a few hours before your ticketed flight. It will also send you another SMS letting you know when a flight has been delayed and the new departure time.
Because of this, I didn’t have to rush to SFO with two duffle bags, a big, heavy box of books from Amazon, two pet feeders and a couple of nested suitcases with 7 days of clothes for hot environments. The first two items are not mine; I’m just couriering them over for a friend.
Best thing about hot clothes; they take less space!!
So if you’re a UA victim, sign up for Easy Update. It often knows of the delays and rescheduled flights faster than the gate agents do!
Waaaaaaaaah!